Terms of services
OVERVIEW
The domain name www.akanya.in (“Site”) is owned and operated by Akanya (“Company”, “we”, “us”, “our”). Akanya offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including additional terms, conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including browsers, customers, merchants and contributors of content.
Please read these Terms carefully before accessing or using our website. If you do not agree to all the terms and conditions, you may not access the website or use any services.
Our store is hosted on Shopify Inc., which provides us with the e-commerce platform to sell our products to you.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are at least the age of majority in your state or union territory of residence.
You may not use our products for any illegal or unauthorized purpose, nor violate any applicable Indian laws while using the Service.
Any breach of these Terms may result in immediate termination of your access to our Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that content shared by you (excluding payment information) may be transferred unencrypted across networks. All payment details are encrypted and handled securely.
You agree not to reproduce, duplicate, copy, sell or exploit any portion of the Service without express written permission from Akanya.
SECTION 3 – ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION
Information on this site is provided for general reference only. Akanya does not guarantee that all information is accurate, complete or current at all times.
We reserve the right to modify site content at any time without obligation to update previous information.
SECTION 4 – MODIFICATIONS TO SERVICE & PRICING
Product prices are subject to change without prior notice.
We reserve the right to modify or discontinue any part of the Service at any time without liability.
SECTION 5 – PRODUCTS & AVAILABILITY
Certain products are available exclusively online and may be available in limited quantities.
We make every effort to display product colors and details accurately; however, variations may occur due to screen differences.
All product descriptions, availability and pricing are subject to change without notice. Akanya reserves the right to discontinue any product at its discretion.
Returns, exchanges and refunds are governed strictly by our Return Policy, Exchange Policy and Refund Policy, available on www.akanya.in.
SECTION 6 – SHIPPING
Akanya currently ships within India only.
Orders are usually processed and dispatched within 5–7 working days, unless otherwise specified.
Shipping timelines may vary due to external factors such as logistics delays, regional restrictions or force majeure events.
Free shipping is applicable only for orders delivered within India, as outlined in our Shipping Policy.
SECTION 7 – RETURNS, EXCHANGES & REFUNDS
Returns are accepted within 3 days of delivery, and exchanges are accepted within 7 days, subject to eligibility criteria mentioned in our Return & Exchange Policy.
Refunds, where applicable, are processed as per our Refund Policy. Akanya reserves the right to refuse returns or exchanges that do not meet policy conditions.
SECTION 8 – BILLING & ACCOUNT INFORMATION
We reserve the right to refuse or cancel any order at our discretion, including suspected bulk or reseller purchases.
You agree to provide accurate, complete and updated account information to ensure successful order processing and communication.
SECTION 9 – OPTIONAL THIRD-PARTY TOOLS
We may provide access to third-party tools “as is” without warranties or guarantees. Use of such tools is entirely at your own risk.
SECTION 10 – THIRD-PARTY LINKS
Our website may contain links to third-party websites. Akanya is not responsible for the content, accuracy or practices of such external sites.
SECTION 11 – USER COMMENTS & FEEDBACK
Any feedback, suggestions or content shared with Akanya may be used by us without restriction or obligation to compensate.
You agree that your submissions will not violate any third-party rights or applicable laws.
SECTION 12 – PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy, available on www.akanya.in.
SECTION 13 – ERRORS & OMISSIONS
We reserve the right to correct errors, inaccuracies or omissions and to cancel orders if information on the site is inaccurate, even after an order has been placed.
SECTION 14 – PROHIBITED USES
You may not use this site or its content for unlawful activities, infringement of intellectual property, spreading malware, misuse of personal data, or abusive or obscene conduct.
Violation may result in termination of access.
SECTION 15 – DISCLAIMER & LIMITATION OF LIABILITY
Products and services are provided on an “as is” and “as available” basis.
Akanya makes no warranties regarding merchantability, fitness for a particular purpose or non-infringement.
To the fullest extent permitted under Indian law, Akanya shall not be liable for any indirect, incidental or consequential damages arising from use of the Service or products.
SECTION 16 – INDEMNIFICATION
You agree to indemnify and hold harmless Akanya and its affiliates from any claim arising from your breach of these Terms or violation of any law.
SECTION 17 – SEVERABILITY
If any provision of these Terms is held unenforceable, the remaining provisions shall remain valid.
SECTION 18 – TERMINATION
These Terms remain effective unless terminated by you or Akanya. We may terminate access without notice for violation of these Terms.
SECTION 19 – GOVERNING LAW & JURISDICTION
These Terms shall be governed by and construed in accordance with the laws of India, and courts within India shall have exclusive jurisdiction.
SECTION 20 – CHANGES TO TERMS
We reserve the right to update or modify these Terms at any time. Continued use of the website constitutes acceptance of revised Terms.
SECTION 21 – CONTACT INFORMATION
For questions regarding these Terms, please contact us at:
📧 support@akanya.in